Hotel Front Desk Agent
3.
3 Springville, UT Springville, UT Part-time Full-time Part-time Full-time 10 days ago 10 days ago 10 days ago Hotel Front Desk Agent Get Started in Your Hospitality Career Today!! > immediate hire -- full or part time > must be available to work both am/pm shifts = 7 am-3 pm and 3 pm-11 pm.
> Initial training of 1-2 weeks on each front desk shift > Would you be willing to learn how to do night audit as a back-up person.
If so, this will follow after training am/pm Front Desk training.
> previous hotel front desk experience strongly preferred -- and a big plus > Holiday Inn Express experience a definite plus! > Opera PMS knowledge would be great! NOTE:
This is an excellent opportunity for university student, business and/or hospitality major > training provided This position is responsible:
For the 100% satisfaction of our guests at check in; check out and fulfilling their requests during their stay Our successful front desk agents perform all check in and out procedures, assign and disburse room keys, inform guests about hotel services and the city, answer telephones as needed, post charges, handle and balance cash and credit card transactions daily in a professional, friendly and efficient manner Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction For ensuring efficiency, accuracy, quality, consistency, cleanliness, excellent customer service to obtain optimum efficiency and economy of operations and maximize profits by performing assigned duties Responsible for accurately calculating and verifying room revenues, food and beverage sales and income Performing front desk, switchboard and reservations activities during their shift to the quality standards set by the property and at the same time meeting all efficiency goals Ensures exceptional guest service through communication and follow-up with employees and customers.
Job Requirements:
1
years of Front Desk experience in a branded, quality hotel preferred Prior experience working on property management system a plus Organizational skills, multi-task and detail-oriented.
Excellent customer service and interpersonal skills, a team player Excellent oral, verbal, and written communication skills Problem Solver - Skilled in handling guests issues and resolving them Professional Appearance and excellent attendance and punctuality Required to work some nights, weekends and holidays based on schedule If you believe you are an A
person in sports, school and life, we may want you to join our team! Reply today!!! We contact all qualified applicants.
Job Types:
Full-time, Part-time Expected hours:
30 - 40 per week
Benefits:
Employee discount Flexible schedule Referral program Schedule:
8 hour shift Day shift Evening shift Every weekend Monday to Friday Morning shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Springville, UT Springville, UT Part-time Full-time Part-time Full-time 10 days ago 10 days ago 10 days ago Hotel Front Desk Agent Get Started in Your Hospitality Career Today!! > immediate hire -- full or part time > must be available to work both am/pm shifts = 7 am-3 pm and 3 pm-11 pm.
> Initial training of 1-2 weeks on each front desk shift > Would you be willing to learn how to do night audit as a back-up person.
If so, this will follow after training am/pm Front Desk training.
> previous hotel front desk experience strongly preferred -- and a big plus > Holiday Inn Express experience a definite plus! > Opera PMS knowledge would be great! NOTE:
This is an excellent opportunity for university student, business and/or hospitality major > training provided This position is responsible:
For the 100% satisfaction of our guests at check in; check out and fulfilling their requests during their stay Our successful front desk agents perform all check in and out procedures, assign and disburse room keys, inform guests about hotel services and the city, answer telephones as needed, post charges, handle and balance cash and credit card transactions daily in a professional, friendly and efficient manner Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction For ensuring efficiency, accuracy, quality, consistency, cleanliness, excellent customer service to obtain optimum efficiency and economy of operations and maximize profits by performing assigned duties Responsible for accurately calculating and verifying room revenues, food and beverage sales and income Performing front desk, switchboard and reservations activities during their shift to the quality standards set by the property and at the same time meeting all efficiency goals Ensures exceptional guest service through communication and follow-up with employees and customers.
Job Requirements:
1
years of Front Desk experience in a branded, quality hotel preferred Prior experience working on property management system a plus Organizational skills, multi-task and detail-oriented.
Excellent customer service and interpersonal skills, a team player Excellent oral, verbal, and written communication skills Problem Solver - Skilled in handling guests issues and resolving them Professional Appearance and excellent attendance and punctuality Required to work some nights, weekends and holidays based on schedule If you believe you are an A
person in sports, school and life, we may want you to join our team! Reply today!!! We contact all qualified applicants.
Job Types:
Full-time, Part-time Expected hours:
30 - 40 per week
Benefits:
Employee discount Flexible schedule Referral program Schedule:
8 hour shift Day shift Evening shift Every weekend Monday to Friday Morning shift Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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